When you are spending some hundreds of dollars for a new mattress, the last thing you would want to experience is getting one that is of poor quality. Knowing the store that you are to deal with is key to prevent that; you need to make sure that you are buying at a quality mattress store Belmont, NC. How do you know that your prospect is the best in town?
While there is no one-size-fits-all formula, you can evaluate it with the help of certain criteria, including the following:
Consider a mattress store that…
Has received several recognition/awards in the past. Check out some reviews and find out which mattress stores are consistently topping the list of distributors in the area. Is your prospect included in the top 10 in this year’s review by reputable organizations? Does it offer brands that have been proven to provide top quality mattresses in the past?
Has a customer-friendly staff. You know you are at a quality mattress store Belmont, NC when you get the kind of service that you deserve; that is, when its staff attends to your needs the same way your close friend accommodates you at his home. Is the mattress store personnel giving you correct, honest information? Do they offer you some good options? And are they able to explain each option well? The truth is, the best store employs the best staff it can find because it knows that customer support they provide is key to deliver high customer satisfaction.
Fulfills the promises it makes. Is your prospective mattress store offering discounts? If so, you have to scrutinize such offer; the discounted price might still be higher than the average market price. What about money-back guarantee? Review its history of promises. Find those who might have some experience buying at your prospective store; they could share some thoughts on whether or not your prospect fulfills its promises. How to do that? The Internet is a great avenue to make it happen as it allows you to crowdsource important information from customers. You can post at mattress forums or/and ask questions at Q&A sites (e.g. Quora) to get some useful ideas on whether or not your prospect is true to its words.
Follows/complies with the industry standards. The best mattress store strictly follows the federal and state requirements and regulatory provisions for distribution and product quality. For instance, the store should have complied with the necessary licensing requirements, permit for distributions, as well as for health and environment safety.