What makes a quality mattress store in Matthews, NC?

The last thing you want to have is a mattress that is of poor quality. It helps if you know the store you are to deal with. To do that, make sure that you are buying at a quality mattress store, Matthews, NC.

How do you know that your prospective store has a quality reputation? Though there is no one-size-fits-all formula, you can effectively evaluate it using certain criteria, including the following:

Consider a mattress store that…

Has received several recognition/awards in the past. Check out some reviews and find out which mattress stores are consistently topping the list of distributors in the area. Has your prospect been included in the top 10 in the last 3 to 5 year’s review by reputable organizations? Does it offer brands that have been proven to provide top quality mattresses in the past?

Has a customer-friendly staff. You know you are at a quality mattress store, Matthews, NC when you get the service that you deserve; when its staff attends to your needs the same way your close friend accommodates you at his home. Is the mattress store personnel giving you correct, honest information? Do they offer you some good options? Are they able to explain each option well? The truth is, the best store employs the best staff it can find because it knows that customer relations are key to deliver high customer satisfaction.

Fulfills the promises it makes. Is your prospective mattress store offering discounts? If so, you have to scrutinize such offer; the discounted price might still be higher than the average market price. What about money-back guarantees? Review its history of promises. Find those who might have some experience buying at your prospective store; they could share some thoughts on whether or not your prospect fulfills its promises. How to do that? The Internet is a great avenue to make it happen as it allows you to crowdsource important information from its customers. You can post at mattress forums or/and ask questions at Q&A sites (e.g. Quora) to get some useful ideas on whether or not your prospect is true to its words.

Follows/complies with the industry standards. The best mattress store strictly follows the federal and state requirements and regulatory provisions for distribution and product quality. For instance, the store should have acquired the necessary license, permit for distributions. It should have passed the standards as well for health and environment safety.

Looking for a quality mattress store, Matthews, NC? Contact us at (980) 320-1190